Terms of service

Effective Date: August 4, 2026

Welcome to Emira Cart. These Terms of Service govern your use of our website, purchase of products, and interaction with our services.

By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. About Emira Cart

Emira Cart is an online shopping platform offering carefully selected lifestyle, home, wellness, technology, and everyday-use products to customers.

We aim to provide customers with convenient shopping, reliable delivery, and quality products.

2. Website Use

By using our website, you agree that:

  • You are legally capable of entering into purchase agreements.
  • You will provide accurate and complete information when placing an order.
  • You will not use our website for any unlawful purpose.
  • You will not attempt to damage, interfere with, or misuse our website.

We reserve the right to refuse service, cancel orders, or restrict access if we believe there is misuse, fraudulent activity, or violation of these terms.

3. Product Information

We make every effort to display accurate product descriptions, images, prices, and availability.

However:

  • Product colors may slightly vary depending on your device screen settings.
  • Product images may include lifestyle demonstrations for illustration purposes.
  • Minor differences may occur due to manufacturing variations.

We do not guarantee that every product description, image, or specification is completely error-free. If a significant error occurs, we reserve the right to correct the information and cancel affected orders if necessary.

4. Orders and Purchases

When you place an order on Emira Cart, you agree to provide accurate:

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Payment information (where applicable)

After placing an order, you will receive an order confirmation.

Order acceptance is subject to product availability, payment verification, and delivery feasibility.

We reserve the right to cancel or refuse any order due to:

  • Incorrect pricing information
  • Product availability issues
  • Suspected fraud
  • Incorrect customer information
  • Delivery limitations

If your order is cancelled after payment has been completed, a refund will be processed according to our refund policy.

5. Pricing and Payments

All prices displayed on our website are listed in AED (United Arab Emirates Dirham) unless otherwise stated.

We reserve the right to update product prices, discounts, and promotional offers at any time without prior notice.

Available payment methods may include:

  • Cash on Delivery (COD)
  • Online payment methods available at checkout

Customers are responsible for providing correct payment and delivery details.

6. Cash on Delivery Orders

For Cash on Delivery orders, customers agree to:

  • Provide accurate contact details.
  • Accept delivery at the provided address.
  • Pay the complete order amount upon receiving the package.

Repeated refusal of confirmed Cash on Delivery orders may result in restrictions on future COD purchases.

7. Shipping and Delivery

We aim to process and deliver orders as quickly as possible.

Delivery times may vary depending on:

  • Customer location
  • Product availability
  • Courier schedules
  • External circumstances

Estimated delivery times provided on our website are not guaranteed delivery dates.

Customers are responsible for providing a complete and accurate delivery address. Emira Cart is not responsible for delays caused by incorrect address information.

8. Returns and Refunds

Our return and refund process is explained in our Refund Policy.

Customers must review the Refund Policy before requesting a return.

Products must meet the eligibility requirements mentioned in our refund policy to qualify for return or exchange.

9. Product Usage and Responsibility

Customers are responsible for using products according to manufacturer instructions and safety guidelines.

Emira Cart is not responsible for damage, injury, misuse, or improper handling caused by incorrect product usage.

10. Intellectual Property

All content on the Emira Cart website, including:

  • Logo
  • Brand name
  • Images
  • Text
  • Website design
  • Graphics

belongs to Emira Cart or its respective owners and may not be copied, reproduced, or used without permission.

11. Third-Party Services

Our website may use third-party services including:

  • Payment providers
  • Delivery partners
  • Analytics tools
  • Marketing platforms

These services may have their own terms and privacy policies. Emira Cart is not responsible for the practices of third-party providers.

12. Limitation of Liability

To the maximum extent permitted by law, Emira Cart shall not be responsible for:

  • Indirect losses
  • Delays caused by third parties
  • Incorrect customer information
  • Product misuse
  • Website interruptions caused by technical issues

Our responsibility is limited to the value of the product purchased from our store.

13. Account Information

If you create an account with Emira Cart, you are responsible for maintaining the confidentiality of your account information.

You agree to notify us immediately if you believe your account has been accessed without authorization.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with the updated effective date. Continued use of our website after changes means you accept the revised terms.

15. Governing Law

These Terms of Service are governed by the applicable laws and regulations of the United Arab Emirates.

Any disputes arising from these terms will be handled according to the applicable legal procedures of the UAE.

16. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Emira Cart

Email: syedabdulmoeedshah2@gmail.com

Phone/WhatsApp: +923315283289

Website: https://emiracart.shop

Thank you for choosing Emira Cart.